Posted under General
Yesterday my mom complained me that the land line is not working suddenly, so i came to my room and checked whether the broadband connection is working and it was working fine, so i thought it was be some problem with the phone.
In the afternoon i called up BSNL and complained them about the problem and told my mom that it will possibly take a week or so for these people to come and fix it. In less than 2 hours or so a guy came to my home to fix the problem i was not able to believe what i was seeing. Rearly do this things happen, and another thing that surprised me is that it was raining at that time, can you people just believe this, A guy from BSNL coming for service in less than 2 hours from time of complaint,even though it was raining.
Hope BSNL continues this.
bharath on 21 Mar 2008 at 5:39 am #
i think bsnl customer service have improved lot….my friend also told the same thing….might be they must have known who u r…
Praveen on 21 Mar 2008 at 6:07 am #
Wow, really? Yendha area machi?
Vivek (Avenger) on 21 Mar 2008 at 6:27 am #
wow!!!!amazing dude
BSNL must have known tht u r the demon!!!:P
Aravindhan on 21 Mar 2008 at 7:17 am #
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Rachel on 21 Mar 2008 at 3:53 pm #
Extremely shocking man. Well hope this continues in future too.
Gowtham on 22 Mar 2008 at 12:12 am #
Borat & Avenger, Always kalaaiya?
Praveen, Yeah, near tidal park machi.
Arvind, I saw the review, thanks
Rachel, Yeah hope so
Vivek (Avenger) on 22 Mar 2008 at 3:59 am #
yup….always kalaaiy!!!
Janani on 22 Mar 2008 at 8:29 am #
I think BSNL fears abt the competition and tends to maintain its standard. Its Cool!!!
George on 22 Mar 2008 at 4:03 pm #
Wow, lucky you. When we called customer support for Airtel, they landed up on time, but I ended up with a reconfigured router with all my NAT tables missing and with a generic SSID and key for the network which he’d advised us to use.
So, if you ever drive by a wireless network called ‘Airtel’, try this for the WEP passphrase: 3123ec256a
meyya on 22 Mar 2008 at 4:58 pm #
but the case in our area is still worst .I got my Broadband after a month , same thing for ramprasad and my friend is waiting for a connection.He registered before 1 and half months..
Gany on 22 Mar 2008 at 8:09 pm #
Dei Tidal park pakathulaya da? seri vidu . perumaya solliko.
Gowtham on 22 Mar 2008 at 9:22 pm #
George, Whatever
(its getting too technical you see)
Gany, Yeah whats your problem
Gowtham on 22 Mar 2008 at 11:23 pm #
Meyya, Yeah they are late while giving new connection, when i got the broadband connection one and a half years back, i waited for a month or so.
George on 23 Mar 2008 at 2:42 pm #
@Gowtham: Ha ha, now that I read it, yeah you’re right. It just never struck me when I was writing it. Ha ha (:
Gowtham on 24 Mar 2008 at 1:21 am #
That shows, how much of a geek you are
Karthik on 24 Mar 2008 at 5:34 am #
Using a wireless router and configuring the same is a ‘bleddy’ pain. Especially so when you have two internet connections and want port forwarding and all that.
(at the end of which you get a 30k bill from BSNL guys)
George on 24 Mar 2008 at 12:35 pm #
Ooh Karthik, that’s some funky stuff, two different internet connections. I wants too.
Ha ha Gowtham, I only wish, I just manage to get by.
Karthik on 26 Mar 2008 at 4:59 am #
@George,
Sadly, both cannot be connected at the same time to the router. Maybe when I have the free time, I could do something about it.
(I doubt if I will succeed. I could blow things actually.)
@Gowtham,
My phone was repaired in a few hours time as well. What’s more, we complained online.
Really unexpected.
George on 29 Mar 2008 at 1:47 pm #
Aww, that would be interesting, wouldn’t it? Mine has this setting for “other connections” but I don’t get it because there’s only one DSL port at the back of the device.
Marc on 29 Mar 2008 at 11:23 pm #
Goddamn geeks. Just buy a faster internet connection!